Wow, this is huge. At last a mobile phone company that makes it easy for me to upgrade the bloody firmware of my phone. In the past you had to take your phone to a service center to get them to fix the numerous bugs you had stumbled across. After getting them to understand there was such a thing as a firmware upgrade and that it could be done in under a week they might just do it.
This horrible process is no more, at least if you are a Nokia Series 60 phone user. Not only can you do the upgrade yourself, the application is nicely designed, works beautifully and is very easy to use. I am quite shocked. The only drawback as far as I am concerned, is that it is windows only at the moment.
As phones get more complicated ease of upgrading is going to be an important issue, its great to see that Nokia have realised this and are doing something about it.
You can check to see if your phone is upgradeable at Nokia's site. via Tommi's S60 applications blog.